How Does Email to Salesforce Work?

Email to Salesforce is a feature that enables emails from your external email apps to automatically relate to your Salesforce records, contacts, opportunities, and leads. This feature is useful for sales teams and marketers as it lets them easily track business emails and integrate them into their marketing and sales efforts. (more…)

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How to Set Up User Groups in Salesforce

Salesforce lets you create user groups so that you can easily share records, specify actions in Knowledge, or to sync other users’ contacts to others. User groups may contain individual users, different sets of groups, and other users within a specified role. Groups may also be public or personal, according to their use. (more…)

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How to Do a Backup in Salesforce

Salesforce runs in a cloud environment where large amounts of data are often kept. Even though data stored in the cloud is kept safe and secured, it is still a good idea to have backup copies of your org data to always be ready in case anything happens to your org’s Salesforce platform. (more…)

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Salesforce Reaches $3 Billion in Quarterly Revenue

Salesforce proves yet again their market strength with a $3 Billion strike in their quarterly revenue. This new milestone in Marc Benioff’s cloud company was made possible by the various company acquisitions, the introduction of AI through Salesforce Einstein, and the deals signed with several high-profile companies from Europe. (more…)

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