Live web chat support is an extremely useful customer support tool for any business. It provides instant responses to customer inquiries in a real-time manner. Integrating a live web chat tool in a business website gives end-customers the satisfaction and assurance of having someone readily on-hand to answer queries they might have about the business’s products and services. (more…)
If you thought managing a nonprofit organization’s volunteers is easy, think again. Looking after the volunteers your nonprofit has recruited and managing all the work they need to do is a daunting task. That is why Salesforce created a solution for easier volunteer management, and it’s called Volunteers for Salesforce (V4S) program. (more…)
Are you a part of an organization that accepts volunteers on a regular basis? If you are, you probably realize how important volunteer management is.
From recruiting the right people to helping them gain information about the jobs they’ll be volunteering for, volunteer management is no doubt a critical part of running your organization well.
Learning how to create custom user interfaces for desktop and mobile apps used to be a daunting task. Salesforce simplified this by introducing Visualforce, a web development framework designed to build custom apps hosted on their own Lightning platform. (more…)