Succeeding in an AI-Dominated Future

Technology has greatly changed the way people conduct business nowadays. Tasks and activities are now dominated by technological advancements such as machine learning, robotics, and artificial intelligence (AI). With so many technologies sprouting up like mushrooms at a fast pace, how do people keep up and succeed in this seemingly futuristic AI-driven business world? (more…)

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Salesforce Introduces Enhanced Einstein AI and Quip for Service to Empower Service Agents

Salesforce expands the Einstein AI portfolio with the introduction of Quip for Service, a new solution to enhance service reps’ productivity and allow them to focus on the human side of customer service. These AI-fueled solutions promise to improve collaboration and productivity through features such as automated recommendations and routing capabilities. (more…)

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