What is Salesforce and How Can It Help Your Business

The tech age has brought about new innovations and practices that businesses across varying industries can utilize and one of these gems is Salesforce. Basically, what you have here is a computing company that exists and operates on the cloud – online. It provides users with access to different products and services but mainly serves as a CRM or customer relationship management platform. (more…)

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Salesforce Announces Record First Quarter Fiscal 2019 Results

Salesforce’s performance by the first quarter of the 2019 fiscal year has proven to be quite impressive with more than $3 billion in reported revenues. Over the year, the company saw a 25% increase in their overall revenues with stock prices increasing by 4% as a result of the announcement. With the company continuously performing and exceeding their projected revenues by a significant amount, Salesforce has become an entity worth watching out for. (more…)

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How Salesforce Prepared for the GDPR

With countless streams of information being processed online, data protection is even more essential these days. Especially when it comes to platforms like Salesforce, this kind of protection and the assurance of privacy matters a whole lot. Especially when data from over 100,000 companies are managed every single day, there’s a certain level of trust that Salesforce must have from its patrons. (more…)

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2018 Salesforce Equal Pay Assessment Update

Equal pay has been the subject of multiple conversations across industries for years. As a company, Salesforce firmly believes in the value and need for equality not only in the workplace but also in other facets of life. Apart from the different activities that they engage in to see these through, they have also made certain that all their employees enjoy the same opportunities for work, pay, and professional growth. (more…)

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What Is the Salesforce Knowledge Base?

Salesforce knows that customers want to be as independent as possible when it comes to seeking support for their business needs. Hence, Salesforce launched the Knowledge Base to help their business clients empower their own self-service support systems. This post will quickly tackle what the Knowledge Base is, and how it is used to improve support systems and customer experience. (more…)

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