Live web chat support is an extremely useful customer support tool for any business. It provides instant responses to customer inquiries in a real-time manner. Integrating a live web chat tool in a business website gives end-customers the satisfaction and assurance of having someone readily on-hand to answer queries they might have about the business’s products and services. (more…)
If you thought managing a nonprofit organization’s volunteers is easy, think again. Looking after the volunteers your nonprofit has recruited and managing all the work they need to do is a daunting task. That is why Salesforce created a solution for easier volunteer management, and it’s called Volunteers for Salesforce (V4S) program. (more…)
Are you a part of an organization that accepts volunteers on a regular basis? If you are, you probably realize how important volunteer management is.
From recruiting the right people to helping them gain information about the jobs they’ll be volunteering for, volunteer management is no doubt a critical part of running your organization well.
There are times when changes in an app are deemed necessary in order for ongoing operations to run smoothly. There could be a new feature that must be added, or an additional functionality that must be rolled-out. How do developers ensure that these changes are completed and published without affecting the existing functions of their apps? Enter Change Set Development Model.
Companies have a large amount of customer and corporate data which are stored not just on Salesforce, but on other external platforms as well. The need to work on massive amounts of data from other platforms have led Salesforce to develop ways to easily transfer and reconcile these external data towards the Salesforce platform. Hence, they created the Change Data Capture feature on Salesforce Lightning Experience. (more…)
Isn’t it satisfying to get 24/7 help from a company about a certain product or service you’ve been using? You have a question about your purchased product in the middle…