Your customer’s expectations are more demanding than ever. Is your business equipped to meet the challenge?
When it comes to buying, there is one thing consumers care about more than price….
The Buying Experience!
They expect a customer journey that makes them feel special from start to finish. In fact, some 53% of consumers admit that more often than not, the decision to buy is based on how effective the sales process is!
Reps not efficiently tracking all their deals
The sales process takes too long
Your reps aren’t getting the correct price or product information to customers on time
Discounts & other approvals take too long
At Cloudworks, we live, eat & breathe to bring the revolutionary cloud technology of Salesforce, to companies like yours.
The World’s #1 CRM, Used By More High-Performing Teams Than Any Other Solution
Salesforce is the world’s #1 CRM system that covers every aspect of your customer experience. With Salesforce you will finally have an automated process to move prospects through your pipeline without hitting any speed humps!
Deliver a personalised customer experience, built around their genuine preferences
Customers recognise a quality experience & are willing to pay more
Happy customers cost you less in the long run & become brand ambassadors who tell others about you!
Your employees will be happier with the tools in place that allows them to serve customers faster & better than ever before
Cloudworks is an agile team of Salesforce certified consultants. Headed by a veteran Salesforce consultant who’s worked on successful Salesforce roll-outs across Europe & the Middle East — the Cloudworks team has the right mix of business acumen & methodology, coupled with the cloud technology experience to get your business across the CRM line.
An official Salesforce “Customer Satisfaction Rating” of 5 Stars means you can rest assured your project is in good hands!
Our business analyst team spends time in your business,
understanding your customer journey, sales & service workflows. For many companies this is the first time they get to see their operations captured in black & white
Next, we crunch the information in conjunction with your key role-players & map your process onto Salesforce — identifying areas ripe for optimisation and to be architecture
Now we bring out our consultant to build the brains of the system. Each iteration is tested & verified with you before proceeding. Ensuring no nasty surprises are lurking ahead
The magic starts. Your users are trained on the new system & onboarding begins. We build a roadmap for success – and remain with you until you’re 100% satisfied all outcomes have been met. Our managed services team is always on standby to guide your team along the journey!
We have worked with Cloudworks for a couple of years now. Souphien directly implemented our SalesForce which was built from the ground up. He was an integral part of understanding the needs of our company and spent many hours understanding the need, building smart solutions and training staff on how to use.
We run a complex multi-national, multi-product business, and Cloudworks were able to quickly understand the brief.
Post implementation Souphien and Cloudworks were always available for follow up questions and queries, however small and never once did I hear ‘that is outside of scope’ – Cloudworks deliver on time every time.
Have we interested you yet?
Watch this short video to get an inside look into the awesomeness of Salesforce!
The Cloudworks team awaits to equip your business with the tools and technology to thrive in today’s mobile, fast-paced economy! Every business is unique. We’ve learnt from experience that there is no such thing as a one-size-fits-all solution. That’s why we have a skilled and dedicated team of developers, certified on Salesforce’s Force.com development platform to shape a solution that fits you like a glove.
We’ll take you from development, to implementation, to change management, training & adoption — ensuring your business gets to realise the full benefit of your investment.
Are you ready to take probably the most impactful step of your business’ life?