Einstein Analytics Apps plug right into your Salesforce, so you can get up and running right away. No more waiting for IT to install and optimize software and hardware before you can ask questions and take action.
Now when you find an answer, you can quickly take the next step with built-in tools called Analytics Actions. Create a task, update a record, share insights, and more — without waiting around for legacy technology or data analysis.
Analytics makes it easy to combine Salesforce data — or any other data — from across your business. Now you can instantly explore information, find insights, and take actions that help your whole team move forward.
Sales Analytics comes preloaded with all the lenses and dashboards you need for sales, so reps can quickly identify account whitespace, and get a complete picture of the customer. And managers can see into the pipeline, track team performance, and uncover new opportunities.
Monitoring, you can view application performance, understand adoption and usage, and access security data about all your Salesforce apps. Quickly improve your overall Salesforce experience and see who’s accessing critical business information.
Service Analytics includes dashboards and lenses that can help your whole team deliver better service. It’s embedded right into the Lightning Console, giving agents a 360-degree view of customers. And it’s the easiest way for managers to track case trends, agent efficiency, and channel optimization.
Einstein Analytics is designed for mobile and optimized across every device, for both Android and iOS. So mobile never feels like an afterthought, it’s the first thought.
Einstein Analytics for Apple Watch was the first enterprise app for that device. From desktop to smartwatch and beyond, analytics is now accessible across the entire spectrum of business devices.
Get answers and share findings from anywhere. Analytics lets your whole team have a conversation around data, collaborate on answers, and present from any device.
No more hardware hiccups and untimely software updates. Analytics is reliable, convenient, and gets up and running much more quickly than traditional solutions.
With Analytics, you can embed dashboards across the Customer Success Platform — from Sales Cloud, to Service Cloud, to Community Cloud — to give your employees and partners a consistent view of data and access to new insights.
Powerful protection and controls ensure that your company’s data is always secure, so you and your entire team can confidently collaborate through every type of device, including Android and iOS.