3302, Tiffany Tower, JLT PO Box 116424, Dubai UAE

Get features that make mobile workforce management easier on everyone involved.

Get everything your team needs to excellently manipulate the complex logistics, rising customer anticipations, and high costs of onsite operations.

Customized Mobile App

Change colors and add logos to make the mobile app your own. 

Push Notifications

Automatically send and receive real-time updates.

Day View

View all your mobile jobs for a given day in an easy map view. 

Flow

Get guided instructions to ensure jobs are completed correctly.

Knowledge

Access a single, central source of helpful articles and information. 

Chatter

Instantly collaborate with company experts and other employees. 

Barcode Scanner

Quickly scan parts and equipment barcodes on the spot.

Offline Priming Sync

Quickly scan parts and equipment barcodes on the spot.

Service Reports

Generate work reports — including multiple signatures — to finish while onsite.

Service Contracts and Maintenance Plans

Upsell with easy access to contracts customers can sign on the spot.

Relief dispatchers, Arrange contracts and Schedule staffs more professionally

Polygon Mapping

Easily dispatch jobs by drawing shapes on the map to indicate where agents should focus.

Chatter

Collaborate instantly with agents, techs, and other employees. 

One-Click Optimization

Optimize scheduling of your field agents based on parameters you choose.

Crew Scheduling

Schedule groups of techs and resources all together.

Return Merchandise Authorization

Monitor, track, and update the entire RMA process.

Asset Management

Track all your assets and resources from a single console.

Give managers insights into maintenance plans, metrics, and more

Service Contracts and Maintenance Plans

Draft contracts and plans for customers customized by frequency, parts, and other objects.

Contractor Management

Manage contractors and other employees all on the same platform.

Reporting and Dashboards

Assess how your field service operation is performing using advanced metrics.

Knowledge

Provide a central source of helpful articles and info accessible from anywhere.

Chatter

Collaborate instantly with dispatchers, techs, and other employees. 

Asset Management

Track all your assets and resources from a single console.

Contact


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Cloudworks is an agile and innovative cloud consulting company working in the GCC region and a Salesforce
Gold Partner.

Our team is a group of passionate Salesforce experts
aiming to help our customers to achieve success.

In cloudworks we value companies culture and real
value implementations.

Cloudworks Consulting DMCC 210

  • 3302, Tiffany Tower, JLT PO Box 116424, Dubai UAE
  • Moon Tower 3rd Floor, 7586 King Fahd Branch Road, Ar Rahmaniyah Riyadh, Kingdom of Saudi Arabia
  • +971 45 146 933 - Dubai
  • +971 436 637 72 - Fax
  • info@cloudworks.ae