3302, Tiffany Tower, JLT PO Box 116424, Dubai UAE

See what we bring to the Internet of Things(IoT).

Develop every feature of the customer experience with our managed Salesforce IoT and our exclusive, customer-first approach. Get real-time insights from customer behavior by connecting all your IoT devices to all your Salesforce apps.

Build complete customer device profiles.

PROFILES

Improved serve your customers and understand product behavior by creating Device profiles based on Customer Context Data in CRM and Streaming data from Connected Devices.


• Streaming Data

Make the data conveyed by every IoT-enabled device more meaningful with context around how the device is used.

• Context Data

Get a complete picture of what’s happening by combining everything you already know about your customer with IoT device data.

Input data from everywhere.

Import data from any source using our RESTful API — everything from mobile applications to complex device networks managed by Amazon Web Services (AWS). Easily capture device activity, performance, location, user interactions, and more.

Data tools

Quickly combined and prep data with our easy-to-use tools. Filter, merge, and append data, or change its format entirely. Perform any transformation with JSON, CSV, and TSV data formats.


Partner Connectors

Escape data indigestion troubles thanks to our partnerships with other major IoT innovators like Amazon Web Services (AWS), Cisco Systems, and other companies.

Easily create IoT engagement rules with clicks, not code.

Orchestration Rules

Quickly create and manage orchestration rules for any device state without needing a CS degree. Visually build out logic for any event or condition to trigger meaningful actions based on customer knowledge and real-time events.

Visualise all your IoT devices in one place.

Traffic view

See how your customers and devices are interrelating in real time. Monitor the status of your orchestrations with Traffic View, a visual dashboard that shows the state of IoT devices in relation to your customer experience.

Natively connect to the Customer Success Platform.

Output Connectors

Get more business value from your IoT data by outputting directly into your favorite Salesforce applications. Trigger actions across any application or create custom outputs for your own products.

Contact


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Cloudworks is an agile and innovative cloud consulting company working in the GCC region and a Salesforce
Gold Partner.

Our team is a group of passionate Salesforce experts
aiming to help our customers to achieve success.

In cloudworks we value companies culture and real
value implementations.

Cloudworks Consulting DMCC 210

  • 3302, Tiffany Tower, JLT PO Box 116424, Dubai UAE
  • Moon Tower 3rd Floor, 7586 King Fahd Branch Road, Ar Rahmaniyah Riyadh, Kingdom of Saudi Arabia
  • +971 45 146 933 - Dubai
  • +971 436 637 72 - Fax
  • info@cloudworks.ae