The Analytics Basics Module is an introduction to the Salesforce Analytics software. Here you will learn how Analytics work and its benefits. The module itself is divided into 2 units.
Unit 1: Start Exploring Analytics (Duration – 15 minutes)
In this unit, you will learn what Salesforce Analytics is and how it can benefit your business.
Every member of your team will benefit from the insight provided by Analytics. Essential data in your company may reside in different locations like log files, data warehouses, ERPs, and Salesforce itself. All this data, when viewed together, is a gold mine. It can vastly improve customer experience and also change the way you look at the business.
Analytics has the capability to combine all of this information so you can answer essential questions from your business users whether internal or external. Analytics is scalable, trusted, secure, and mobile. It enables users in the company to access useful data insights via the software’s intuitive interface.
Mobile and desktop users can instantly get the answers they need to run the business properly via Salesforce Analytics
In order for you to learn more about Analytics, you will have access to a Developer Edition org by registering through the Salesforce site.
Unit 2: Get to Know Your Analytics Home (Duration – 35 minutes)
The Analytics Home is your launching pad to utilizing the power of Salesforce Analytics. You will learn how to effectively and efficiently navigate the user interface in order to get the most out of the application. You also learn about the various Analytics assets such datasets, lenses, dashboards, and apps as well as the various ways to get data from different sources.
You will create an app in this lesson and customize the Analytics home page according to your preferences. For demo and pitching purposes, you’ll also learn how to organize Analytics presentations.